Mail order is running normally but please note that there are stock issues with a number of manufacturers and distributors so restocks may take longer than normal.
Waterloo Shop pickups:
The Waterloo store is closed and will not reopen until August at the earliest.
The normal three week collection window will not apply to any order that was marked as fully ready to collect at any point in March.
These orders have been moved to the Shepherd's Bush Megastore for collection. They can be converted to dispatch orders and that would need to be requested via support ticket and a PayPal request will be sent for the postage.
Shepherd's Bush Pickups:
The Shepherd's Bush store is open for shop collections only Monday to Friday 6pm-8pm and Saturdays 12-5pm
There are currently no plans to open for gaming or browsing until August at the earliest
Shop Collection orders can be converted to dispatch orders and that would need to be requested via support ticket and a PayPal request will be sent for the postage.
If you need to contact us during this time please use our Support Ticket System but please note tickets may take longer than usual to receive a response.