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Most common questions have been answered in our Frequently Asked Questions (FAQs). Please ensure you have checked against the FAQs before contacting us.



Due to Games workshop delivering two days later than the agreed date some of the 40k preorders are yet to leave us. Our staff have worked round the clock on the backlog and will continue throughout the weekend. Any Tracked 48 package that has not yet left us will automatically be upgraded to Tracked 24. We are very sorry for this delay and any inconvenience it may cause

Dark Sphere Waterloo

Shop

Contact the Shop if you have questions about:
  • Booking a gaming table
  • Shop stock
  • Upcoming Gaming Events

The shop can not answer questions about:
  • Orders placed through the website
Contact hours:
  • Monday to Friday: 11am - 10pm
  • Saturday: 11am - 6pm
  • Sunday: Noon - 5pm
Telephone: 020 7928 1373
Support Ticket: Open a Support Ticket
Delivery

Mail Order

Contact Mail Order if you have questions about:
  • Orders placed through the website

Mail Order can not answer questions about:
  • Booking a gaming table
  • Shop stock
  • Gaming Events
Contact hours:
  • Monday to Friday: 11am - 5pm
  •  
  •  
Telephone: 020 7473 4492
Support Ticket: Open a Support Ticket
Skype (live chat, call):
Skype (video call):

Skype no longer supports one button video calling on websites but if you want to video chat over Skype you can using the same skype account as above during chat hours (SkypeID support_47893)



Skype Chat is available during the following times:
  • Monday: 10am - 4pm, 6pm-9pm
  • Tuesday: 10am - 4pm
  • Wednesday: 10am - 4pm
  • Thursday: 10am - 4pm, 6pm-9pm
  • Friday: 10am - 4pm
  • Saturday: 10am - 4pm
  • Sunday: Noon - 4pm